HOW TO PLACE A PRESCRIPTION ORDER
It is our policy at Eddystone Community Pharmacy to help you place a prescription order. Your prescriber may contact us at (484) 480-3341 or Toll Free at (877) 627-2822 to submit a verbal order. We also accept prescriber faxes or electronic prescriptions.

HOW TO OBTAIN A REFILL
It is our policy at Eddystone Community Pharmacy to help you remember when it is time to refill your medication. We will call you to set up delivery when you have about 7 days of medication left. If we are not able to contact you after three attempts, we will send you a letter via the United States Postal Service. If you have not heard from us when you have 5 days of medication remaining, please contact us at (484) 480-3341 or Toll Free at (877) 627-2822. In addition, we will gladly assist you with any coordination issues with your medication such as vacation supplies, early refill due to change in therapy, or manufacture replacement due defective device, etc.

HOW TO ACCESS MEDICATIONS IN CASE OF AN EMERGENCY OR DISASTER
Eddystone Community Pharmacy has an emergency plan to provide prescriptions to our customers in case of emergency or disaster. Eddystone Community Pharmacy will make reasonable attempts to contact each patient following a disaster to access their needs. Eddystone Community Pharmacy will prioritize patients based upon the urgency of the need for service. The following local services may be contacted by the patient if needed:
• Local pharmacies near the patient’s address
• The local hospital(s) near the patient’s address
• The local EMS office (911 Services)
• FEMA

HOW TO CHECK ON A PRESCRIPTION ORDER
You may contact us at (484) 480-3341 or Toll Free at (877) 627-2822 at any time to check on a prescription order.

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